David Kessler was a speaker at the Universal Access in Travel Symposium sponsored by the American Association of Airport Executives and the Federal Aviation Administration. Equal Access to Information – DCARA vs. the City of San Francisco addresses the implications for other airports of the settlement agreement between Deaf Counseling, Advocacy and Referral Agency and San Francisco International Airport. The settlement includes SFO providing an additional 80 flat screen monitors, and including all types of PA announcements in a visual format. KMA was selected by both the plaintiffs and the defendant to serve as the “neutral consultant” to conduct fact finding and make recommendations to resolve the litigation. View the presentation “Equal Access to Information” (in pdf format – rotate clockwise using the icon on your toolbar for easier viewing).
